TVPalm supports education and skill development among youth in the remote ethnic communities of the region formerly known as Ha Giang Province, now integrated into Tuyên Quang Province. The company sponsors free educational projects that promote awareness of sustainable tourism and equip locals with essential knowledge for tourism-related roles, as described on its website. Training for local guides emphasizes communication, cultural interpretation, and hospitality skills, reflected in tour operations where well-trained staff engage with international visitors. Reviews on Booking.com highlight the professionalism and expertise of these guides, demonstrating the success of TVPalm’s capacity-building initiatives. Although specific programs, such as three consecutive years of summer English courses, are not publicly documented, the company’s overarching commitment to community empowerment through education continues to drive regional growth and sustainable development, aligning with the new provincial structure established in 2025.