TVPalm employs environmentally friendly cleaning practices as part of its operational ethos at the ecolodge. Prioritizing sustainable materials and minimizing chemical usage, the company aligns these efforts with its eco-friendly commitments, as reflected in guest reviews on Booking.com that appreciate the clean, natural ambiance. Sourcing supplies locally supports regional agriculture and reduces the reliance on harmful substances, complementing broader waste reduction strategies outlined on the website. Staff and guests are encouraged to adopt similar habits, such as using non-toxic alternatives, contributing to a reduced environmental impact in the area formerly known as Ha Giang Province, now part of Tuyên Quang Province. These practices form an integral component of TVPalm's sustainability approach, ensuring the preservation of the region's ecosystems while maintaining high standards of hygiene and guest satisfaction, particularly leveraging its advantageous position in vast, unspoiled natural surroundings near the Tay Con Linh Nature Reserve following the provincial consolidation in 2025.